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Appendix D: Troubleshooting 81

Hard Drives

•Make, Model

•Drive size (GB)

•Drive speed (RPM)

• Drive type (SCSI, FireWire, IDE/ATA)

• Utility used to format the drive

• Number and size of partitions on the drive

Digidesign Software

• Pro Tools software version

• Plug-in versions

• Other Digidesign software

• Additional plug-ins from our Development Partners

Other Hardware

Refer to the manufacturer’s documentation for operational details.

The most common hardware additions include:

• 1394 (FireWire) cards for Windows systems (manufacturer, model)

• Video Capture cards (manufacturer, model)

To verify that your hardware is qualified for use with your Pro Tools system, refer to the latest

compatibility information on our website

www.digidesign.com/compatibility

Other Software

If you are using other audio or video applications, refer to the manufacturer’s documentation

for operational details.

Make note of any other software that was running when a problem occurred.

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DigiDesign Mbox 2 Micro Guia de preparacion Pagina 91